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Help & FAQ

Help/FAQ: Expand All
Getting Started
  • How do I join and become a Member?
Simply fill out the registration form! Well now... that was easy, wasn't it?
  • I registered but I haven't received a validation email?
The first thing you should do is check your Junk mail. Sometimes emails go there accidentally. If it isn't there and it's been more than 24 hours since you registered, click here and we'll re-send you the email.
Technical Support & Errors
  • I click on the form buttons (submit, clear) but nothing happens?
There are a few possible reasons why this might be happening. 1). The page has not finished loading yet so the form cannot be processed yet. 2). The form process was started but there was/has been network interference (eg. disconnected from internet or server issues). 3). The form requires javascript enabled in your browser. 4). Some browsers may have trouble at times using the scripting technology that this website uses. - If you submit a form and it appears to not be doing anything (or taking too long) we recommend you try reloading the page and submitting the form again to resolve the problem in most cases.
  • What web browser has this website been designed for?
This website has been designed to function well in all common web browsers, however some will be able to display (render) this website more efficiently (eg. Firefox). We recommend NOT using Internet Explorer 7, 6 or less, as these are exceptionally problematic web browsers, and some features of this website may not be available for Internet Explorer 6 or less. We will never force you to use (or not use) a specific web browser.

We recommend (in no particular order):
Google Chrome Mozilla Firefox Internet Explorer 8+ Safari Opera
  • How may I report a problem or contact the webmaster?
To contact the webmaster/admin, or to report a problem/error or unsuitable/spam content you can use the contact us form. Alternatively, you can send an email to .
  • Where can I leave suggestions?
You can leave suggestions through the contact us form, via an email to .
  • Should I report graphical errors or parts of this website which don't appear to be working correctly?
We appreciate all kinds of feedback. If you have noticed a non-functional element or graphical error please do report it to us. Please also include your web browser and version (eg. Internet Explorer 8, Mozilla Firefox 3) in your message because web browsers may display content differently to one another.
  • How can I edit/update a map/mod which I submitted?
You may edit any of your submissions, including maps/mods, under the "Submissions Management" section in My Account.
  • How can I delete a map/mod which I submitted?
If for some reason you require a map/mod to be deleted you must contact us so that an admin can remove it for you. However, you always have the option of editing your submission under the "Submissions Management" section in My Account.
  • How is popularity calculated?
We determine the "popularity" of maps/mods by comparing its current rankings with past rankings in comparison with other submitted maps/mods.
  • Are there any restrictions on how many submissions I can make?
Yes, there are. In order to prevent flooding and spam the following limits are in place:

Maps - max 30 per day.
Mods - max 30 per day.
Guides - max 10 per day.
Cheats - max 40 per day.
Screenshots - max 20 per day.
Replays - max 10 per day.
Comments - max 50 per day.
Tags - max 10 times, per day.
Flags - max 20 times, per day.
Favs - max 20 times, per day.
Friends Requests - max 20 per day.
Forum Topics - max 50 per day.
Forum Posts - max 200 per day.

Note: These values are subject to change. Other additional restrictions may not be listed here.
  • How many times can I comment on a map/mod?
To prevent flooding and spam, you may leave 30 comments per map/mod. Removing an old comment will allow you to add a new one.
  • How many times can I add a comment to a user profile?
To prevent flooding and spam, you may leave 30 comments per user profile. Removing an old comment will allow you to add a new one. If you wish to have an in-depth conversation with the user, please consider using the built-in star mail system.
  • Why do only some maps/mods have the "Add Tags" option?
The "Add Tags" option is only displayed if the uploader of the map/mod has set the map/mod to allow other users to add tags to it.
  • Why is there no map/mod "versioning" or "version archive" feature available on this website?
Unlike other websites, we decided to not provide a maps/mods "versioning" or "version archive" feature for a few very good reasons:
  • Small Updates: There is probably no need to keep the previous version available, because small updates would generally be bug fixes and there is no point keeping a bugged version of a map/mod available.
  • Large Updates: It would probably be best to keep the old version available as a separate submission, because large updates would generally include a lot of changes which could make it quite different to its previous version. It's nice to have older (quality) versions available.
  • Too Many Versions: Imagine a scenario where someone makes 30 different versions of their map/mod, only each version is a small update to a previous version which was bugged. This scenario would make it hard to find the quality/working versions of the map/mod. Clearly a "versioning" feature would only make it easier for developers to get carried away (or be lazy) and make all of those potentially "useless" or bugged versions available which only makes it harder to find good versions of the map/mod.
  • Clarity: It's more clear which comments and extras are meant towards each specific version. Especially for the most popular maps and mods - you wouldn't want to have to look through hundreds (or thousands) of comments and extras to try and figure out which comment/extra belongs to which version.
  • Should I edit/update my old submission when I have a new version available or submit it as a new, separate submission?
You have two options at - you can edit/update your existing submission or submit a new one. If you submit a new one, your old version will remain accessible. The idea is this that, if your fixing a few small bugs than it is best to simply update your existing submission with your new version. However, if you've made some big changes, added some new features, or feel your previous version is good or unique so that it should still be accessible, than submit your new version as a new, separate submission and mark your old submission as an "old version" to help users identify it as a older version of your map/mod.
Users (Members)
  • I forgot my login - what now?
Click here and fill out the forgotten login form. You will receive your Username or a new Password via the email address you registered with. If you forgot both your Username and the Email address you registered with, and also cannot remember any other details about your account, we recommend you create a new account - otherwise contact us for further investigation.
  • How many times can I attempt to login per day?
You may attempt to login 20 times per day. We must limit login attempts to prevent abuse. If you have forgotten your login click here and fill out the forgotten login form.
  • What are levels and how do they benefit me?
Levels exist to give certain benefits to users based on how active they are. The more active you are on the website, the more ways you'll earn experience. Each new level requires a certain amount of experience to reach, and the higher your level - the more it will benefit you.

Your level acts as a multiplier when voting on maps and mods. If you give a map 5/5 and your level is 1, then the map receives 5/5. However, if your level is 3 then that map would receive 3 times 5/5 votes. In time more benefits will be available to those with higher levels, but for the time being the benefits of higher levels are essentially the ability to influence which maps and mods are at the top, general "respect" amongst the community, and perhaps the very challenge of reaching new levels itself.

Although levels have some nice benefits, they are in no way significant to fully enjoy the content of this website.
  • How can I earn experience to reach new levels?
You can earn experience by, in general, being more active around the site. Doing things such as viewing a map/mod or leaving a comment will give you a certain amount of experience. For the moment, the exact amount and the exact actions required to earn experience is a secret. One great way to earn experience is to report bugs, spam and breaches of the website rules, as well as linking to!
  • How much experience do I need to reach each level?
Please refer to the below levels and experience chart:


Note: These values are subject to change.
  • How does the friends list work?
You can add others as your friends via their profile page. When you do this, you send them a request which they must accept in order for you to become friends. You can view and manage them at any time under "My Account".
  • How does the blocked list work?
You can add others to your blocked list via their profile page or when viewing star mail from them. If someone is on your blocked list any friends requests and star mail they send you will automatically be ignored/deleted. You can remove them at any time from your blocked list under "My Account".
Virtual Currency (Minerals)
  • What are minerals?
Minerals are the virtual currency of (they also happen to be the main resource type in Starcraft). They can be used for buying things throughout this website exclusively. They are not to be confused with "real money".
  • How can I earn minerals?
You can earn minerals by, in general, being more active around the site. For example, once per day you can earn minerals by simply logging into your account. There are more ways to earn minerals which we won't mention here, and we are working on adding more ways to earn minerals too.
  • Can I convert minerals into real money?
We currently do not have the option to, or have any plans to provide the option to convert minerals into real money.
  • Can I purchase minerals with real money?
We currently do not have the option to, or have any plans to provide the option to purchase minerals with real money.
  • What counts as a "download"?
Opening a download popup window does not count as a download. We only count a "download" when the download countdown has reached zero or when the "Click here if your download does not start automatically." link has been clicked.
  • Are there any download limits in place?
You may download up to 5 files per day (without needing to be logged in/registered). By registering and logging into your account you may download additional files per day (at a rate of 1 mineral per each additional file downloaded).
  • Does re-downloading a file count towards any download limits?
You may re-download any file you have downloaded within the same day without it counting towards any download limits. However, you should not re-download a file unless you need it (eg. if a file failed to download properly the first time). If you are caught abusing the system in this way we may be forced to ban your account either temporarily or permanently. Don't worry - we can tell if someone is deliberately trying to abuse the system, so re-downloading for legitimate reasons will not get you banned.
  • How are the "Current" Top Maps and Mods determined?
There are a several factors that are used to determine the "Current" Top Maps and Mods. One factor would be that, the older a map/mod is the less "weight" it is given - and so it would appear lower in the chart. However, other factors could make that map/mod appear higher in the chart.
  • What is a referral link?
The referrals page shows users who have linked to using their referral link. The more referrals you make the higher you'll be in the referrals list and the top referrers chart. Webmasters may wish to view this as our traffic trading or link exchange system.

Additionally, by referring friends, family and others to with your referral link you'll earn referral points. For the moment, there is no way to use referral points. While we work on adding ways to use referral points, you can still earn them so that you may use them in future.

Also, don't forget that you'll be helping others find out about! The bigger the community we have, the more potential there will be for even more amazing maps and mods to be submitted which is what we're all here for, right?!
  • How do referrals work?
Simply refer people to by having them click/visit your unique referral link which we provide you.
  • Where can I find my unique referral link?
You can find your unique referral link under the My Account area of this website or on the Referrals page if you are logged in to your account.
  • What does "In" and "Out" refer to on the referrals page?
"In" and "Out" refer to the number of people that have been referred both to and from through referral links (in) and the referrals list (out).
  • Is there any way to get bonus referral points?
Yes, if someone you referred signs up, you'll get 5 bonus referral points!
  • Do I need to sign up to make referrals?
Yes, but signing up is easy - simply fill out the registration form!
  • Where can I set my website to be shown in the referrals list?
You can set your website under the Profile Management section in My Account.
  • Is there a limit to how many referrals I can make per day?
No, there is no limit to the number of referrals that can be made per day, in or out, and all referrals will be counted (including any sign ups from your referrals).
  • Is there a way to view "who referred who"?
Currently we do not provide any way to view who signed up after being referred by a referral link, however we do track this in case we decide to provide this feature in the future.
Boost Links
  • What is a boost/boost link?
Under My Account you will find two unique "boost links". Boosts are similar to referrals. Each time someone visits your boost link you'll be rewarded with/boosted by either 1 mineral or 10 experience (depending on the boost link you choose to refer with). There is one catch though - only one type of boost link will be counted per day, per unique person you refer. In otherwords, if someone clicks your minerals boost link, and then they click your xp boost link, you will only be boosted with 1 mineral since that is the first link they clicked/visited.

Note: Your boost links redirect to your profile page, so don't forget to setup your profile under the Profile Management section in My Account!
  • Can I use proxy services to get loads of boosts?
Using proxy services or proxies to "trick" the website into believing you are a different unique visitor is deemed as cheating. To keep things fair, we ask you do not attempt to do this - we have some clever stuff in place to help us find out if anyone is abusing the system in this way, and yes, there are consequences for those caught cheating (eg. temporary/permanent account bans). Don't worry - if you happen to use proxies to browse normally, you will not be affected. In short, it is not allowed to use proxy servers/proxies to bypass the 1 visit per unique I.P restriction so that you may keep visiting your boost links for loads of boosts! Thank you to everyone who does not attempt to use this "trick", you are an asset to the community!
  • Is there a limit to how many boosts I can get per day?
Yes, only the first 100 boosts per day will have any affect (additional boosts beyond this are simply disregarded). This number may be increased or lowered over time if it is what the majority of the wants. Please note that we only count valid boosts towards the boosts per day limit, so don't worry if someone keeps visiting your boost link as it is only counted once!
  • Who has access to the forum?
Everyone has the ability to view topics within the forum. Only registered users have the ability to create topics and post in the forum.
  • Why was my topic deleted/moved?
Based on the contents of the topic, if it appears to be more suitable for another forum category it will be moved by either an admin or moderator. If a topic is in breach of the forum rules it will, in most cases, be deleted or moved to the landfill to be deleted at a later date. Very old topics may also be deleted in the event we need to clean up the forum (to speed up browsing, browser loading times, etc).
  • What are the forum rules?
Please refer to the "Forum Rules" announcement within the forum.
  • What is the current "virtual" time?
The current "virtual" time is 3:28am (AEDT) - less than 21 hours remaining until tomorrow.
  • Who made this website?
Please refer to the staff page.
  • What does the banshee spacecraft in the top right corner do?
When you click it you'll be taken to a random map/mod! Why not try clicking it now?
  • Where can I redeem a code?
If you have a redeemable code, you may redeem it by clicking here and entering your code!
  • How can I request to stop receiving email from this website (unsubscribe)?
If you are registered, you can change this setting under "Other Settings" in "My Account". If you are not a registered user, you may enter your email into our blacklist so that you never receive email from us. Please visit the unsubscribe page to proceed.
  • I have previously unsubscribed my email address. Is there any way I can undo this?
Please contact us and we will undo this for you.
  • I cannot find the answers I am looking for above, what now?
Feel free to contact the webmaster/admin using the contact us form. Alternatively, you can send an email to .